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BOS Jewelers Inc

Miniature Name Cut Out Necklace 14KY Gold

Miniature Name Cut Out Necklace 14KY Gold

Regular price $325.00 USD
Regular price Sale price $325.00 USD
Sale Sold out
Name Quantity

Personalize your necklace with the names of your love ones! Hand made and crafted in solid 14 karat yellow gold. The maximum amount of letters are eight letters per name, however if you have a name that passes that amount please contact us directly and we will be able to assist you on any inquiry. Necklaces are made 18'' inches total length with a jump ring at 16'' inches. If you would like to make adjustments on lengths please contact us. If you require more than eight names on a single necklace please contact us and we can help you with that inquiry. 

If you place an order, please at checkout in the box that says “Please leave special instructions below” put the names in the order of how you want them to be on the necklace.  We will reach out to you once you place your order to confirm the information provided on the names.

*These names are hand made so they require 15 business days to 3 weeks to be done. Orders received after 3pm eastern time will be processed the next day. Orders received on the weekend will be processed that Monday*

*If you want an accent heart or gemstone please pick the selection “Accent Heart” or “Accent Gemstone”. Please note that the accent item may vary in size. Hearts are hand made and are usually 5mm in diameter and gemstones 3mm (but some gemstones may come larger or smaller than 3mm). All gemstones will be natural unless otherwise requested.  Some gemstones may be more expensive and may require an additional cost to the cost of $125.00 and we would quote you ahead of time. We also offer the lab grown gemstone option which will cost less and may be included in the $125.00 cost* 

**Please Note:  That during the Holidays we receive and abundant amount of orders and depending on our work load we may not be able to process your order and the ETA may be longer than 3 weeks.  In the event that we have too many orders, we may start refusing orders after Thanksgiving.**

*Please text/WhatsApp us at 786-589-3076 if you have any special requests or questions.*

Return Policy

RETURN POLICY

Policies

 

Besides manufacturing and designing women and children jewelry, we aim to exceed complete customer satisfaction. We are confident with our unique designs and eye for style that all of our jewelry will delight you and exceed your expectations. If, however, you decide to return your purchase, we will gladly refund, replace, or exchange any unworn item within 14 calendar days from the date you receive the order. This only applies for online purchases.  Shipping and handling costs are non-refundable. If you received free shipping from your purchase, shipping charges will be deducted from your return credit.

 

Returnable Merchandise

 

Any unworn, non-engraved jewelry item that is still in its original condition with an attached security/price tag can be returned for a refund, exchange, or store credit.

 

Non-Returnable Merchandise

 

Any item that shows any signs of wear or tear or has been altered will not be acceptable for return. Jewelry items that have been engraved, special-sized, or customized orders are non-returnable. Please note that returns of items with detached security/price tags (even if a security tag was taken off and reattached later) will not be honored at any time.  Jewelry Items marked or placed under clearance are not-returnable and non-refundable.  No exceptions!

 

 

Special Order or Custom Work

 

Special order and custom order designs are not returnable. Deposits placed on special order or custom order designs are non-refundable. Repairs and servicing charges are for the work performed and the payments or deposits received are not refundable.

 

Return/Exchange Instructions:  We encourage our customers to always call us first if you wish to return for a refund or exchange our jewelry items. 

Please Note:  If you receive one of our jewelry items as a gift, and do not have the original receipt please call us first before coming in to exchange your jewelry piece and request a Return Authorization (follow the protocol below). (This will be the only exception to our Return/Exchange policy in which there will not be a receipt available).

 

  1. Return Authorization Code. Obtain a Return Authorization Code (RAC) from one of our customer service representatives by calling us at (305) 375-9130/ 786-589-3076 or emailing us at bosjewelers@gmail.com. Write this code on the original invoice/packing slip or package label if no receipt is available AND on the return shipping label. Any unauthorized (lacking RAC), improperly packaged, or uninsured packages will be returned to sender. 
  2. Return/Exchange at the Store.  If you are bringing the return/exchange in person with no receipt please bring the RAC Code given to you at the time of the call.  Please note the jewelry item must be in the original packaging and with security price tag attached.
  3. Securely Package Your Return (Shipping Only). Include all original packaging and documentation. Please make a copy of the original invoice for your personal records. Failure to return any appropriate diamond/appraisal certificates delivered with your item will result in a $250 replacement charge. For security reasons, please do not indicate the contents of the package on the outside of the box. Do not write “gems’ or “jewelry” on the label or outside contents of the box. Make sure that your name and address are clearly printed on top of the box.
    1. Ship the package to: 
    2. B.O.S. , Inc.
      Seybold Building
      36 N.E. 1st Street Suite 133
      Miami,FL33132
    3. Telephone:  305-375-9130/305-374-6950
    4. Email: bosjewelers@gmail.com 
  4. Insure Your Return. If the invoiced price is:
    1. Less than $500:Ship via any mail carrier. Fully insure the shipment and request a return receipt for delivery confirmation. B.O.S. Jewelers, Inc. will not be responsible for any loss or damage of return shipments.
    2. More than $500:Ship your package via US Postal Service Registered mail, insure for the total value of the contents, and request a return receipt for delivery confirmation. (FedEx and UPS will not insure shipments over $500.)  B.O.S. Jewelers, Inc. will not be responsible for any loss or damage of return shipments.

Terms of Refund

 

Regarding the terms of refund please do not hesitate to contact us at bosjewelers@gmail.com or call us at (305) 375-9130 / 786-589-3076 if you have any questions regarding our return/refund policy.

 

Pricing or Product Errors

 

Although BOSJewelers.com site is constantly updated for accuracy purposes, some unintentional errors or discrepancies may occur, in which case we will inform you immediately.

 

Inspection

 

Once the package has been received and accepted the refund process will begin. The item will be inspected by one of our Graduate Gemologists to confirm that the original item has been returned and that it is in acceptable condition. Refund process requires 2-4 business days for inspection and return.

Important: If the item returned has been engraved, or altered in any way, it will not be accepted for return. 

 

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