SECTION 1 — SHOPPING & ORDERS
What is a Pre-Order?
A Pre-Order allows you to reserve an item that is temporarily out of stock before it becomes available again. By placing a Pre-Order, your jewelry is reserved specifically for you and will ship as soon as it is back in stock.
Most of our Pre-Order items are restocked within 6–10 weeks, although popular styles may occasionally arrive sooner.
Pre-Ordering is also a great way to secure current pricing on an item before future price changes due to fluctuations in the gold market.
Please note that certain special-order items, particularly some white gold and rose gold styles, are manufactured only after a Pre-Order has been placed.
How long do Pre-Orders take?
Most Pre-Orders are completed within 6–10 weeks.
Some of our most popular designs are continuously being manufactured and may arrive sooner than expected. If your item becomes available earlier, we will ship it immediately.
Because every piece is individually manufactured or reordered, production times may vary depending on the design and metal color.
Can my Pre-Order arrive sooner than expected?
Yes.
If your Pre-Order arrives before the estimated delivery timeframe, we will process and ship your order immediately. While we cannot guarantee an earlier arrival, we always fulfill Pre-Orders as soon as inventory becomes available.
Can I cancel a Pre-Order?
Yes.
Online Pre-Orders may be cancelled for a full refund within 24 hours of purchase.
After the first 24 hours, production or ordering may have already begun. At that point, cancellation eligibility will depend on the status of your order and our Return Policy.
If your Pre-Order cannot be fulfilled because the item has been discontinued, we will notify you immediately and issue a full refund.
Are Pre-Order items refundable?
Most Pre-Order items are eligible for return under our standard Online Return Policy.
However, certain special-order items, including some white gold and rose gold pieces that are manufactured specifically for your order, are considered Final Sale and are not eligible for return or exchange.
If you're unsure whether your item qualifies as a special order, we're happy to help before you place your purchase.
Can I order jewelry online?
Absolutely.
You can securely purchase most of our jewelry directly through our website, 24 hours a day. Our online store offers the same exceptional quality and customer service you receive in our Miami showroom.
Every online order is carefully inspected before shipment and securely packaged for safe delivery.
Can I visit your showroom?
Yes.
We welcome you to visit our Miami showroom located inside the historic Seybold Building, where you can view and try on our jewelry in person.
Our knowledgeable team is happy to assist you with selecting the perfect piece, comparing styles, answering questions, or helping you design custom jewelry.
Appointments are welcome but not always required.
Can I try jewelry on before purchasing?
Yes.
If you're visiting our showroom, you're welcome to try on most of the jewelry displayed on our website.
If you're unable to visit us in person, we can also provide personalized photos or videos of many items upon request to help you make your decision with confidence. Please contact us by call/text to our mobile number 786-589-3076 to set up a virtual appointment.
Can I place a special order?
Yes.
Many of our jewelry designs can be specially ordered in:
- Yellow Gold
- White Gold
- Rose Gold
- Different finger sizes
- Alternative gemstones
- Natural or Lab-Grown Diamonds (when applicable)
Special order production times typically range from 2–10 weeks, depending on the item.
Please Note: Because Special Order items are custom-made or specially manufactured specifically for you, all Special Orders are considered Final Sale and are not eligible for cancellation, return, exchange, or refund once production has begun. We encourage you to carefully review all specifications, including metal color, gemstone selection, ring size, and design details, before placing your order.
Can I customize a piece of jewelry?
Yes.
We specialize in custom jewelry and personalized designs.
Whether you're creating an engagement ring, redesigning a family heirloom, changing a gemstone, or creating a one-of-a-kind piece, our experienced jewelers can help bring your vision to life.
Please Note: Because every custom jewelry piece is individually designed and manufactured to your specifications, all Custom Orders are considered Final Sale and are not eligible for cancellation, return, exchange, or refund once production has begun.
Contact us for a consultation and quotation.
Are Custom Orders and Special Orders returnable?
No.
Because Custom Orders and Special Orders are created specifically for your individual specifications—including ring size, metal color, gemstone selection, engravings, or custom design—they cannot be resold as standard inventory.
For this reason, all Custom Orders and Special Orders are considered Final Sale and are not eligible for cancellation, return, exchange, or refund once production has begun.
If you have any questions about your design, specifications, or materials, we encourage you to discuss them with our team before placing your order. We'll be happy to review every detail to ensure you're completely confident before production begins.
Can I purchase a setting without buying the center diamond?
Yes.
Many of our engagement ring settings may be purchased separately.
If you already own a diamond or gemstone, we can often tailor one of our settings to fit your stone. Accurate millimeter measurements are required, or you may send your stone to us for professional fitting.
Please note that setting customer-owned stones requires inspection and additional labor charges.
Can you set my own diamond or gemstone?
Yes.
We can mount many customer-owned diamonds and gemstones into our engagement ring settings.
Before beginning, we inspect every stone and discuss the setting process with you. Because every gemstone is unique, we recommend either providing precise measurements or allowing us to examine the stone in person.
While our master jewelers take every precaution during the setting process, customer-owned gemstones are mounted at the owner's risk.
What happens if I order the wrong ring size?
Your first ring sizing is complimentary on most rings purchased from BOS Jewelers.
If additional sizing is needed after the complimentary sizing, resizing and insured return shipping charges may apply.
Please note that certain designs—including eternity bands and some fashion rings—cannot be resized due to their construction. If a ring cannot be resized, this will be noted on the product page or discussed with you before purchase.
How do I know my ring size?
The most accurate way to determine your ring size is to visit our showroom, where we'll size your finger professionally at no charge.
If you cannot visit us, we recommend having your finger measured by a reputable local jeweler. You may also use our Ring Sizing Guide to find out your finger size, click on the highlighted link below and print:
Ring Sizing Guide
Can't print our Ring Sizing Guide, alternatively you can make your own Ring Sizer click on the link below:
Make Your Own Ring Sizer
Why shop with BOS Jewelers?
Since 1958, BOS Jewelers has been committed to providing exceptional craftsmanship, honest guidance, and personalized service.
As a family-owned jewelry store with a Graduate Gemologist (GIA) on staff, we specialize in fine 14K gold jewelry, engagement rings, religious jewelry, custom design, and meaningful gifts designed to celebrate life's most important moments.
Whether you shop online or visit our Miami showroom, you can expect quality, transparency, and service you can trust.
SECTION 2 — SHIPPING, RETURNS & PAYMENTS
How quickly will my order ship?
Most in-stock orders are processed and shipped within 1–2 business days after payment has been verified.
If your purchase requires ring sizing, engraving, or another customization, additional processing time may be required. Estimated production times are listed on the product page or will be communicated to you before your order ships.
You'll receive a shipping confirmation and tracking information once your order has been dispatched.
Do you offer free shipping?
Yes.
We offer FREE Standard Shipping on qualifying orders within the United States. The minimum purchase amount for free shipping may vary during promotional periods and will be displayed at checkout.
For customers who need their jewelry sooner, expedited shipping options are also available for an additional charge.
Are your shipments insured?
Yes.
Every shipment is fully insured while in transit until it is delivered to you.
For your protection, all orders require an adult signature upon delivery. We highly recommend shipping to an address where someone will be available to sign for the package.
Do I need to sign for my package?
Yes.
To help protect your purchase, all jewelry shipments require an adult signature upon delivery. This ensures your package is delivered safely to you.
Can I ship my order to an address different from my billing address?
Yes.
For your convenience, many orders may be shipped to an address different from your billing address. However, for security purposes, additional verification may be required before your order is approved.
To help prevent fraud, BOS Jewelers reserves the right to ship only to verified addresses when necessary.
Do you ship internationally?
Please check our current Shipping Policy for the list of countries we serve. We mainly ship within Continental USA and Canada. We do not ship to Central or South America. Shipping to Europe or Australia can be arranged please contact us at info@bosjewelers.com to determine the steps we would take to ship to these locations.
International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their destination country.
Delivery times may vary depending on customs processing.
Please see our shipping policies here: https://bosjewelers.com/pages/shipping-information
Can I track my order?
Yes.
Once your order ships, you'll receive a confirmation email containing your tracking number so you can monitor your package throughout its delivery.
What if my package is lost or damaged during shipping?
Every shipment is fully insured while in transit.
If your package appears to be lost, damaged, or arrives with signs of tampering, please contact us immediately so we can begin the appropriate claim process with the shipping carrier.
RETURNS & EXCHANGES
What is your Online Return Policy?
We want you to shop with confidence.
If you're not completely satisfied with your online purchase, you may return eligible merchandise within the timeframe outlined in our Online Return Policy.
Returned items must be:
- In new, unworn condition
- Free from damage or alteration
- Accompanied by all original packaging
- Returned with any certificates or documentation provided
Certain exclusions apply. Please review our complete Return Policy for details. Visit this link on our Online Return Policy: https://bosjewelers.com/pages/return-policy
What items are not eligible for return?
The following items are considered Final Sale and are not eligible for return, exchange, or refund:
- Custom jewelry
- Special Orders
- Personalized or engraved jewelry
- Certain white gold or rose gold items manufactured specifically upon request
- Items marked Final Sale
- Merchandise that has been worn, altered, damaged, or resized beyond the complimentary first sizing (unless due to a manufacturing defect)
If you have questions about whether an item qualifies for return, we're happy to assist you before your purchase.
Can I exchange my purchase?
Yes.
Eligible merchandise may be exchanged in accordance with our Return Policy.
If you would like assistance selecting a different style, our jewelry specialists are happy to help you find the perfect replacement.
Can I return jewelry purchased in your showroom?
Our in-store purchases follow our In-Store Return Policy, which differs from our Online Return Policy.
Generally, in-store purchases are eligible for exchange or store credit when returned within the applicable timeframe and in their original condition.
Please refer to our complete In-Store Return Policy for full details. Visit this link: https://bosjewelers.com/pages/in-store-return-policy
Can I cancel my order?
If your order has not yet entered production or shipped, we may be able to cancel it.
Orders for Custom Jewelry, Special Orders, engraved pieces, or items already in production generally cannot be cancelled.
Please contact us as soon as possible if you need to request a cancellation.
What if my jewelry arrives damaged?
We carefully inspect every piece before shipment.
If your order arrives damaged or you believe there is a manufacturing issue, please contact us immediately upon receiving your package so we can assist you promptly.
PAYMENTS
What payment methods do you accept?
We accept most major payment methods, including:
- Visa
- Mastercard
- American Express
- Discover
- Apple Pay
- Google Pay
- Shop Pay
- Affirm Financing
Payment options available at checkout may vary depending on your location and device.
Do you offer financing?
Yes.
We offer financing through Affirm and Shop Pay Installments, allowing qualified customers to divide their purchase into convenient monthly payments.
Eligibility and payment terms are determined directly by the financing provider.
Can I pay with two credit cards?
Yes—but only for purchases made in our showroom.
At this time, our online checkout system accepts only one credit card per transaction.
When will my credit card be charged?
Your payment method is charged at the time your order is placed.
If additional verification is required for security purposes, your order may remain pending until verification has been completed.
Is my payment information secure?
Yes.
Our website uses industry-standard SSL encryption and secure payment processing technology to help protect your personal and financial information.
We never ask customers to send credit card information by email or text message.
Do you accept checks, Zelle, Cash App, Venmo, or cryptocurrency?
At this time, we do not accept:
- Personal checks
- Money orders
- Zelle
- Cash App
- Venmo
- Bitcoin or other cryptocurrencies
Please refer to our accepted payment methods above for the current payment options available.
Do you charge sales tax?
Applicable sales tax is collected based on federal, state, and local tax regulations and will be calculated automatically during checkout when required by law.
Can I use more than one promotion or discount code?
Generally, no.
Only one promotional offer or discount code may be applied per order unless otherwise stated. During certain promotions, free shipping may automatically combine with eligible discounts when available.
Please note that some promotions exclude Pre-Orders, Custom Orders, Special Orders, and other select merchandise.
SECTION 3 — STORE INFORMATION & SERVICES
ABOUT BOS JEWELERS
Where is BOS Jewelers located?
BOS Jewelers is located in the historic Seybold Building, the heart of Miami's renowned Jewelry District.
Address:
36 NE 1st Street, Suite 256
Miami, FL 33132
Our showroom features a wide selection of fine jewelry, engagement rings, religious jewelry, children's jewelry, custom designs, and professional jewelry services.
What are your store hours?
Our showroom is open:
Monday – Friday: 10:00 AM – 5:00 PM
Saturday & Sunday: Closed
Holiday hours may vary. We recommend checking our website or contacting us before your visit during holiday periods.
Is your showroom open to the public?
Yes.
Everyone is welcome to visit our showroom. Whether you're shopping for a special gift, looking for an engagement ring, exploring custom jewelry options, or simply browsing, our experienced team is happy to assist you.
Do I need an appointment?
Appointments are not required for general shopping, and walk-in customers are always welcome during business hours.
However, we recommend scheduling an appointment for services such as:
- Custom jewelry consultations
- Engagement ring consultations
- Jewelry appraisals
- Estate jewelry evaluations
- Multiple jewelry repairs
- Insurance consultations
Scheduling an appointment allows us to dedicate uninterrupted time to your visit.
How long has BOS Jewelers been in business?
BOS Jewelers is a family-owned jewelry store established in 1958.
For more than six decades, we have proudly served generations of customers by offering exceptional craftsmanship, personalized service, and fine jewelry designed to celebrate life's most meaningful moments.
Since 1980, BOS Jewelers has been located in Miami's historic Seybold Building, one of the country's most recognized jewelry centers.
Why choose BOS Jewelers?
For over 65 years, BOS Jewelers has earned the trust of generations of families by providing quality craftsmanship, honest guidance, and personalized service.
When you shop with BOS Jewelers, you benefit from:
- Family-owned since 1958
- Graduate Gemologist (GIA) on staff
- Fine solid gold jewelry
- Natural and lab-grown diamonds
- Expert jewelry repairs
- Custom jewelry design
- Professional appraisals
- Personalized customer service
- Secure online shopping
- Miami showroom
Our goal is to provide jewelry you'll treasure for a lifetime.
APPRAISALS
Do you have a Graduate Gemologist (GIA) on staff?
Yes.
BOS Jewelers has a Graduate Gemologist (GIA) on staff who provides professional jewelry evaluations and appraisals.
Whether you're purchasing jewelry, updating insurance documentation, or evaluating an existing piece, our gemological expertise helps ensure accurate and reliable assessments.
Do you provide jewelry appraisals?
Yes.
We offer professional jewelry appraisals for insurance, estate, replacement value, and other purposes.
Most engagement rings purchased from BOS Jewelers that meet our appraisal requirements include a complimentary insurance appraisal.
Additional appraisal services are available by appointment.
What information is included in an appraisal?
A professional jewelry appraisal typically includes:
- Detailed jewelry description
- Metal type and purity
- Diamond and gemstone specifications
- Estimated replacement value
- Photographs
- Supporting grading information when applicable
Each appraisal is prepared according to professional jewelry industry standards.
How do I schedule an appraisal?
Appointments are recommended.
Please contact us by phone, text, or email, and let us know the type of appraisal you require along with a brief description of the jewelry piece.
We'll gladly explain the process, provide pricing information, and schedule a convenient appointment.
Do you insure jewelry?
No.
BOS Jewelers does not sell jewelry insurance.
However, we strongly recommend insuring valuable jewelry through a reputable jewelry insurance provider. Professional appraisals prepared by BOS Jewelers are accepted by most insurance companies.
JEWELRY REPAIRS
Do you repair jewelry?
Yes.
Our experienced jewelers perform a wide variety of jewelry repair services, including:
- Ring sizing
- Chain repairs
- Soldering
- Prong rebuilding
- Stone replacement
- Clasp replacement
- Rhodium plating
- Polishing
- Jewelry restoration
Every repair begins with an inspection so we can recommend the most appropriate solution.
Can you repair jewelry purchased somewhere else?
Yes.
We are happy to evaluate jewelry purchased from other jewelers.
Because every repair is unique, we recommend bringing the piece to our showroom so our jewelers can inspect it and provide a quotation before any work begins.
How long do jewelry repairs take?
Repair times vary depending on the complexity of the work.
Many standard repairs are completed within several business days, while more extensive restorations or custom work may require additional time.
We'll provide an estimated completion date after evaluating your jewelry.
Can every piece of jewelry be repaired?
Unfortunately, no.
While many repairs can successfully restore a piece of jewelry, certain items may be too damaged or worn to repair safely.
If a repair is not recommended, we'll explain why and discuss alternative options whenever possible.
ENGRAVING
Do you offer engraving?
Yes.
We engrave many types of jewelry, including:
- Rings
- Pendants
- Religious medals
- Bangles
- ID bracelets
- Dog tags
- Wedding bands
Engraving typically requires 2–3 business days, depending on the item and engraving style.
Can I personalize jewelry?
Absolutely.
Many of our jewelry pieces can be personalized with:
- Names
- Initials
- Important dates
- Religious messages
- Short quotes
- Memorial inscriptions
If you're unsure whether a particular item can be engraved, we'll be happy to help.
CUSTOM JEWELRY
Do you create custom jewelry?
Yes.
Custom jewelry is one of our specialties.
Whether you're designing a completely original piece, redesigning inherited jewelry, or modifying one of our existing designs, our experienced team will guide you through the process from concept to completion.
How does the custom jewelry process work?
Our custom design process typically includes:
- Consultation
- Design discussion
- CAD rendering (when applicable)
- Quotation
- Production
- Final inspection
- Delivery
Throughout the process, we'll work closely with you to ensure every detail meets your expectations.
Can you redesign my existing jewelry?
Yes.
Many customers choose to transform inherited or outdated jewelry into a beautiful new design.
Whenever possible, we can incorporate your existing diamonds, gemstones, or precious metals into a custom piece while preserving their sentimental value.
Do you offer personalized jewelry consultations?
Yes.
Whether you're shopping for an engagement ring, anniversary gift, religious jewelry, custom design, or simply need expert guidance, our team is happy to provide personalized assistance both in-store and remotely whenever possible.
SECTION 4 — JEWELRY & DIAMONDS
DIAMONDS
Are your diamonds natural?
Yes.
The majority of the diamonds we sell are 100% natural diamonds that have not been treated, clarity enhanced, laser drilled, fracture filled, or color enhanced unless clearly disclosed.
Whenever we offer laboratory-grown diamonds, they are always clearly identified in the product title and description so you can shop with complete confidence.
Do you sell lab-grown diamonds?
Yes.
In addition to our natural diamond collection, BOS Jewelers offers a carefully selected collection of laboratory-grown diamond jewelry, including engagement rings, tennis bracelets, tennis necklaces, earrings, and eternity bands.
Every lab-grown diamond is clearly disclosed so you'll always know exactly what you're purchasing.
Are lab-grown diamonds real diamonds?
Yes.
Lab-grown diamonds are real diamonds with the same physical, chemical, and optical properties as natural diamonds.
The only difference is their origin. Natural diamonds form beneath the earth over billions of years, while lab-grown diamonds are created in highly controlled laboratory environments using advanced technology.
How can I tell if a diamond is natural or lab-grown?
Without specialized gemological equipment, natural and laboratory-grown diamonds appear virtually identical.
For complete transparency, BOS Jewelers always identifies whether a diamond is natural or laboratory-grown in the product description and any accompanying grading report.
Are your diamonds certified?
Many of our center diamonds are accompanied by independent diamond grading reports.
Natural diamonds are commonly certified by GIA (Gemological Institute of America), while laboratory-grown diamonds may be accompanied by grading reports from IGI (International Gemological Institute) or other recognized gemological laboratories.
Product descriptions will specify when a grading report is included.
What is a GIA Diamond Grading Report?
A GIA Diamond Grading Report is an independent evaluation prepared by the Gemological Institute of America (GIA), one of the world's most respected diamond grading organizations.
The report documents important characteristics including:
- Carat Weight
- Color
- Clarity
- Cut
- Measurements
- Polish
- Symmetry
- Fluorescence
A GIA report provides confidence and transparency when purchasing a diamond.
Are your diamonds treated or enhanced?
No.
Our natural diamonds are not laser drilled, fracture filled, clarity enhanced, color enhanced, or otherwise treated, unless specifically disclosed.
We believe in complete transparency and clearly identify any treatments whenever applicable.
Are your diamonds conflict-free?
Yes.
BOS Jewelers sources diamonds from trusted suppliers who comply with the Kimberley Process, an international certification system established to prevent the trade of conflict diamonds.
What quality diamonds do you use?
The majority of our fine diamond jewelry features high-quality diamonds ranging approximately from:
-
Color: D–H
-
Clarity: VS2–SI1
Some promotional jewelry may use commercial-quality diamonds, which are always identified in the product description.
What does diamond carat mean?
Carat refers to a diamond's weight, not its physical size.
While larger diamonds generally weigh more, two diamonds with the same carat weight may appear different in size depending on their cut proportions.
What is the difference between diamond cut, color, clarity, and carat?
These are known as the 4Cs of Diamonds:
-
Cut – Determines how brilliantly a diamond reflects light.
-
Color – Measures the absence of color in a white diamond.
-
Clarity – Refers to the presence of natural internal or external characteristics.
-
Carat – The weight of the diamond.
Together, these four characteristics determine a diamond's beauty and value.
Can I choose my own center diamond?
Yes.
We offer customers the opportunity to select their preferred natural or laboratory-grown center diamond for many engagement ring settings.
Our jewelry specialists are happy to help you compare diamond qualities and choose the stone that best fits your style and budget.
LAB-GROWN DIAMONDS
Why are lab-grown diamonds less expensive?
Laboratory-grown diamonds require significantly less time and fewer natural resources to produce than mined diamonds.
Because of this, they generally cost less while offering the same beauty and durability.
Do lab-grown diamonds sparkle like natural diamonds?
Yes.
Lab-grown diamonds exhibit the same brilliance, fire, and sparkle as natural diamonds because they possess the same crystal structure.
Are lab-grown diamonds durable?
Absolutely.
Lab-grown diamonds rank 10 on the Mohs Hardness Scale, making them suitable for everyday wear, just like natural diamonds.
Can I insure a lab-grown diamond?
Yes.
Laboratory-grown diamond jewelry can generally be insured in the same way as natural diamond jewelry.
We recommend obtaining a professional appraisal whenever appropriate.
GEMSTONES
Are your gemstones natural?
Most of our colored gemstones are natural unless otherwise stated.
Certain collections may feature laboratory-grown gemstones or gemstone simulants such as cubic zirconia (CZ). Whenever this is the case, it is always clearly disclosed in the product description.
What gemstones do you offer?
Our collections feature a wide variety of beautiful gemstones, including:
- Emerald
- Ruby
- Blue Sapphire
- Aquamarine
- Blue Topaz
- Amethyst
- Citrine
- Garnet
- Opal
- Turquoise
- Malachite
- Mother of Pearl
- Pearl
- Cubic Zirconia
- Lab-Grown Diamonds
Availability varies by collection.
Are natural gemstones all identical?
No.
Every natural gemstone is unique.
Slight variations in color, inclusions, and natural characteristics make each gemstone one of a kind and contribute to its beauty.
What is the difference between natural, lab-grown, and simulated gemstones?
Natural gemstones are formed by nature over thousands or millions of years.
Laboratory-grown gemstones have the same chemical composition as natural gemstones but are created in a controlled environment.
Simulated gemstones, such as cubic zirconia (CZ), only imitate the appearance of natural gemstones and have different physical properties.
Are emeralds durable?
Emeralds are beautiful natural gemstones but are generally more delicate than diamonds or sapphires.
Because natural emeralds often contain internal characteristics, we recommend avoiding impacts and removing emerald jewelry before strenuous activities.
Are rubies and sapphires durable?
Yes.
Rubies and sapphires rank among the hardest natural gemstones and are excellent choices for everyday jewelry.
PEARLS & MOTHER OF PEARL
Are your pearls cultured?
Yes.
Unless otherwise specified, the pearls used in our jewelry are cultured pearls selected for their beauty, quality, and luster.
What is Mother of Pearl?
Mother of Pearl is a beautiful natural material formed inside certain mollusks, including oysters and abalones.
Its iridescent appearance has made it a favorite in fine jewelry for centuries and is especially popular in religious jewelry and elegant everyday designs.
Is Mother of Pearl a gemstone?
Not exactly.
Mother of Pearl is an organic natural material, not a mineral gemstone. Its unique beauty and natural luster make it one of the most treasured materials used in fine jewelry.
How should I care for Mother of Pearl jewelry?
Mother of Pearl should be cleaned gently using warm water, mild soap, and a soft cloth.
Avoid exposing it to perfumes, household cleaners, harsh chemicals, ultrasonic cleaners, or prolonged moisture, as these may damage its natural surface.
Does Mother of Pearl vary in color?
Yes.
Because Mother of Pearl is a natural material, each piece will display its own unique iridescence and subtle variations in color, making every piece beautifully unique.
SECTION 5 — GOLD JEWELRY & PRECIOUS METALS
ABOUT OUR GOLD JEWELRY
Is all BOS Jewelers jewelry made from solid gold?
Yes.
The majority of our jewelry is crafted in solid 14K gold, not gold plated or gold vermeil. We specialize in fine jewelry designed to be enjoyed for years and often passed down through generations.
If a piece is made from a different precious metal or material, it will always be clearly identified in the product description.
Do you sell 18K gold jewelry?
Yes.
While most of our collection is crafted in solid 14K gold, select engagement rings, wedding bands, and custom jewelry are available in 18K gold.
If you're interested in ordering a piece in 18K gold, our jewelry specialists will be happy to discuss available options.
Do you sell gold-plated jewelry?
No.
BOS Jewelers specializes in fine jewelry crafted from solid precious metals. We do not sell gold-plated fashion jewelry unless it is specifically identified in the product description.
What is the difference between 14K and 18K gold?
Both are excellent choices, but each offers different benefits.
14K Gold
- More durable for everyday wear
- Excellent scratch resistance
- Rich gold color
- Our most popular choice
18K Gold
- Contains more pure gold
- Richer yellow color
- Softer than 14K gold
- Often preferred for luxury engagement rings and fine jewelry
Our team can help you determine which option best suits your lifestyle and preferences.
Which gold color should I choose?
Gold color is largely a matter of personal preference.
Yellow Gold offers a classic, timeless appearance.
White Gold has a bright white finish created through rhodium plating.
Rose Gold features warm pink tones and a romantic, vintage-inspired look.
Many of our styles are available in more than one gold color.
Do you offer yellow, white, and rose gold?
Yes.
Many of our jewelry designs are available in:
- Yellow Gold
- White Gold
- Rose Gold
Availability varies by design. If your preferred metal color is not currently listed, please contact us about special ordering the piece.
Can I special order jewelry in a different gold color?
Yes.
Many styles can be specially ordered in an alternate gold color, subject to availability.
Please note that Special Orders are custom-made specifically for you and are considered Final Sale.
GOLD CARE
Will 14K gold tarnish?
Solid 14K gold does not rust or corrode like base metals.
Over time, everyday exposure to lotions, soaps, cosmetics, and normal wear may slightly reduce its shine. Professional cleaning and polishing can easily restore its original beauty.
Can I wear 14K gold every day?
Yes.
One of the advantages of solid 14K gold is its durability, making it an excellent choice for everyday wear.
However, we recommend removing fine jewelry before activities that could expose it to unnecessary impact or harsh chemicals.
Can I shower while wearing my gold jewelry?
Although solid gold is highly durable, we recommend removing your jewelry before showering.
Soap residue, shampoo, conditioners, and mineral deposits can build up over time, reducing your jewelry's brilliance.
Can I swim while wearing my jewelry?
We recommend removing your jewelry before swimming.
Chlorine found in pools and certain chemicals used in hot tubs can gradually affect precious metals, while saltwater may dull your jewelry's finish over time.
Can I exercise while wearing my jewelry?
For your jewelry's protection, we recommend removing rings, bracelets, necklaces, and earrings before exercising or participating in sports.
Heavy lifting, impacts, and contact with gym equipment may scratch or damage precious metals and gemstones.
Can lotions, perfumes, and cosmetics damage jewelry?
Everyday beauty products may leave residue on your jewelry, reducing its brilliance.
For best results, apply perfumes, lotions, hairsprays, and cosmetics before putting on your jewelry.
How should I store my jewelry?
Store each piece separately in a jewelry box or soft pouch to help prevent scratches.
Keeping jewelry clean and properly stored will help preserve its beauty for years to come.
WHITE GOLD
What is white gold?
White gold is an alloy made by combining pure gold with naturally white metals.
Most white gold jewelry is finished with a layer of rhodium, giving it its bright white appearance and additional protection.
Does white gold require rhodium plating?
Yes.
Over time, the rhodium finish naturally wears with regular use.
Depending on how frequently the jewelry is worn, periodic rhodium plating may be recommended to restore its bright white appearance.
Do you offer rhodium plating?
Yes.
We provide professional rhodium plating services for eligible white gold jewelry.
Our jewelers will inspect your piece and recommend whether refinishing is appropriate.
HYPOALLERGENIC
Is 14K gold hypoallergenic?
Solid 14K gold is generally well tolerated by most people.
However, individuals with certain metal sensitivities may experience reactions depending on the alloy composition.
If you have known metal allergies, our jewelry specialists can help recommend the most suitable options.
JEWELRY QUALITY
Why does BOS Jewelers primarily use 14K gold?
We believe 14K gold offers the ideal balance of beauty, durability, and long-term value.
Its strength makes it well suited for everyday jewelry while still providing the luxurious appearance and lasting quality expected from fine jewelry.
Are all gold colors real gold?
Yes.
Yellow, white, and rose gold are all genuine gold alloys.
Their color differences come from the specific precious metals blended with the gold during the manufacturing process.
Can gold jewelry be repaired?
In many cases, yes.
Solid gold jewelry can often be professionally repaired, resized, polished, soldered, or restored depending on its condition and design.
Our experienced jewelers are happy to evaluate your jewelry and recommend the most appropriate repair.
Does gold jewelry scratch?
Like all precious metals, gold can develop fine surface scratches through everyday wear.
These are normal signs of use and can often be minimized or removed through professional polishing and refinishing.
Will my gold jewelry look exactly like the website photos?
Yes, with one important note.
Because every piece is handcrafted and photographed under professional lighting, slight variations in color, finish, and natural gemstones may occur. Additionally, natural gemstones and organic materials such as Mother of Pearl and Malachite each have unique characteristics, making every piece one of a kind.
Is your jewelry stamped?
Yes.
Our solid gold jewelry is stamped with the appropriate metal purity, such as 14K or 18K, whenever the design allows. These hallmarks help verify the precious metal content and reflect our commitment to quality and authenticity.
SECTION 6 — WARRANTY & JEWELRY CARE
OUR WARRANTY
Does BOS Jewelers offer a warranty?
Yes.
We proudly stand behind the quality of our jewelry and craftsmanship. Most diamond and gemstone jewelry purchased from BOS Jewelers includes a one-year limited warranty from the original date of purchase against manufacturing defects under normal wear.
Our warranty reflects our commitment to providing jewelry you can wear and enjoy with confidence.
What does your warranty cover?
Our one-year limited warranty generally covers manufacturing-related issues under normal wear, including:
- Professional cleaning
- Professional polishing
- Prong inspection and tightening
- Rhodium plating on white gold jewelry (when appropriate)
- Replacement of small accent (melee) diamonds or small accent gemstones if determined to be the result of a manufacturing issue rather than accidental damage or misuse
Every warranty claim is carefully evaluated by our jewelers before service is performed.
What is not covered under the warranty?
Our warranty does not cover:
- Normal wear and tear
- Lost center diamonds or center gemstones
- Theft or loss of jewelry
- Damage caused by accidents
- Damage resulting from misuse or neglect
- Broken or bent jewelry caused by impact
- Damage caused by improper repairs performed by another jeweler
- Excessive wear from strenuous activities or improper care
We strongly recommend removing your jewelry during activities that may expose it to impact or harsh conditions.
Are center diamonds and center gemstones covered?
No.
Center diamonds and center gemstones are not covered under our warranty.
Because center stones can be damaged or lost due to accidental impact or everyday accidents beyond our control, we strongly recommend insuring valuable jewelry.
Is jewelry cleaning included?
Yes.
Professional cleaning helps maintain your jewelry's beauty and allows our jewelers to inspect your piece for signs of normal wear.
We encourage customers to have frequently worn jewelry professionally cleaned and inspected on a regular basis.
Do you inspect jewelry for loose stones?
Yes.
During professional cleaning, we inspect prongs and settings whenever possible to help identify loose diamonds or gemstones before they become a larger issue.
Routine inspections are one of the best ways to help prevent stone loss.
Does the warranty transfer to a new owner?
No.
Our warranty applies only to the original purchaser and is not transferable.
Does resizing affect my warranty?
Complimentary first sizing performed by BOS Jewelers does not affect your warranty.
However, if a ring is resized or repaired by another jeweler, any applicable warranty coverage may be void.
Do repairs performed by another jeweler affect my warranty?
Yes.
Repairs, alterations, or modifications performed by another jeweler may void your BOS Jewelers warranty because we cannot verify the quality or methods used during the repair.
JEWELRY CARE
How often should I have my jewelry inspected?
We recommend having frequently worn jewelry professionally inspected every six to twelve months.
Regular inspections help identify loose stones, worn prongs, damaged clasps, or other issues before more significant repairs become necessary.
How often should I clean my jewelry?
Jewelry worn every day benefits from regular cleaning.
At home, you can gently clean most solid gold jewelry using warm water, mild dish soap, and a soft toothbrush.
Professional cleaning is recommended periodically to restore maximum brilliance.
How do I clean my diamond jewelry?
To clean diamond jewelry at home:
- Fill a bowl with warm water and a few drops of mild dish soap.
- Soak your jewelry for several minutes.
- Gently brush around the setting with a soft toothbrush.
- Rinse thoroughly with clean water.
- Dry with a soft, lint-free cloth.
Avoid abrasive cleaners or harsh chemicals.
How do I clean gemstone jewelry?
Most gemstone jewelry can be cleaned using warm water, mild soap, and a soft cloth.
However, certain gemstones—including emeralds, opals, pearls, turquoise, malachite, and mother of pearl—require extra care and should not be cleaned with ultrasonic or steam cleaners.
If you're unsure how to clean a particular gemstone, we're happy to provide guidance.
How do I care for pearls and Mother of Pearl?
Pearls and Mother of Pearl are beautiful organic materials that require gentle care.
We recommend:
- Wiping them with a soft cloth after wearing.
- Avoiding perfumes, lotions, hairspray, and cosmetics.
- Keeping them away from harsh household cleaners.
- Storing them separately from harder jewelry to prevent scratches.
Can I wear my jewelry every day?
Many of our solid gold pieces are designed for everyday wear.
However, we recommend removing your jewelry before:
- Exercising
- Heavy lifting
- Gardening
- Swimming
- Household cleaning
- Contact sports
Doing so helps reduce unnecessary wear and prolongs the life of your jewelry.
Can I sleep while wearing my jewelry?
Although many people do, we recommend removing jewelry before sleeping whenever possible.
Sleeping with jewelry may increase wear on chains, prongs, clasps, and delicate settings.
Can chlorine or saltwater damage jewelry?
Yes.
Chlorine found in swimming pools and hot tubs may gradually weaken certain precious metal alloys.
Saltwater may also dull jewelry over time.
For this reason, we recommend removing jewelry before swimming.
Can perfumes and lotions damage jewelry?
While perfumes and lotions generally won't damage solid gold, they can leave residue that reduces the brilliance of both metals and gemstones.
Apply beauty products first, allow them to dry, and then put on your jewelry.
How should I store my jewelry?
Store each jewelry piece separately in a soft pouch or lined jewelry box.
Keeping pieces separated helps prevent scratches, tangles, and unnecessary wear.
For valuable jewelry, consider using a jewelry safe or other secure storage location when not being worn.
Can extreme temperatures affect jewelry?
Yes.
Rapid temperature changes and prolonged exposure to excessive heat can affect certain gemstones and may weaken some jewelry settings over time.
Avoid exposing fine jewelry to extreme conditions whenever possible.
Should I insure my jewelry?
Yes.
We strongly recommend insuring valuable jewelry, especially engagement rings and high-value diamond or gemstone pieces.
Insurance provides protection against loss, theft, accidental damage, and many situations that are not covered under a manufacturer's warranty.
Our Graduate Gemologist (GIA) can provide professional appraisals for insurance purposes.
What should I do if my jewelry is damaged?
Stop wearing the jewelry immediately to help prevent additional damage or stone loss.
Bring the piece to BOS Jewelers for a professional evaluation. Our experienced jewelers will inspect the item, explain the recommended repair, and provide an estimate before any work begins.
Can jewelry last a lifetime?
Absolutely.
With proper care, routine maintenance, and periodic professional inspections, fine gold jewelry can be enjoyed for generations and often becomes a treasured family heirloom.
Why choose BOS Jewelers for fine jewelry?
For more than 65 years, BOS Jewelers has been committed to offering exceptional quality, honest guidance, and outstanding craftsmanship.
Whether you're purchasing a natural diamond engagement ring, a laboratory-grown tennis bracelet, a religious medal, or a meaningful gemstone gift, you can shop with confidence knowing every piece is carefully selected and accurately represented.
Our experienced team is always available to answer your questions and help you find jewelry you'll treasure for years to come.
Still Have Questions?
Our jewelry specialists are happy to assist you.
Whether you have questions about shipping, returns, payment options, or choosing the perfect piece, we're here to help.
Contact BOS Jewelers
📞 Phone: (305) 374-6950
📱 Text: (786) 589-3076
✉️ Email: info@bosjewelers.com
🏬 Visit our Miami Showroom: Seybold Building, 36 NE 1st Street, Suite 256, Miami, FL 33132
